View Issue Details
ID | Project | Category | View Status | Date Submitted | Last Update |
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0004917 | SymmetricDS Pro | Bug | public | 2021-03-25 04:52 | 2021-05-07 13:10 |
Reporter | JaiGanesh S | Assigned To | elong | ||
Priority | high | ||||
Status | closed | Resolution | fixed | ||
Product Version | 3.12.7 | ||||
Target Version | 3.12.9 | Fixed in Version | 3.12.9 | ||
Summary | 0004917: Unable to configure mail server- bad credentials -irrespective of giving the correct credentials. | ||||
Description | We are unable to configure the smtp server details. Even if all the details are configured correctly, we still get the username and password not accepted error. I have checked the configuration here https://www.gmass.co/smtp-test and it works fine. We have tried using both gmail and office365 servers and both results in same username and password error. | ||||
Tags | monitoring | ||||
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I think the problem could be as mentioned in this stack overflow link. https://stackoverflow.com/questions/2047942/how-to-resolve-javax-mail-authenticationfailedexception-issue |
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The test and send buttons are broken in 3.12.6 - 3.12.8. Password encryption was added, and it's using the encrypted password instead of the plaintext one. If you go ahead and save anyway, it will work because the system will read and decrypt the password when sending notification emails. If you are using 2-step logins with gmail, then you need to create an application password to give it instead. |
Date Modified | Username | Field | Change |
---|---|---|---|
2021-03-25 04:52 | JaiGanesh S | New Issue | |
2021-03-25 04:52 | JaiGanesh S | Tag Attached: monitoring | |
2021-03-25 04:52 | JaiGanesh S | File Added: mailserver-error.png | |
2021-03-25 16:19 | JaiGanesh S | Note Added: 0001907 | |
2021-04-20 12:23 | elong | Note Added: 0001919 | |
2021-04-20 12:24 | elong | Relationship added | related to 0004959 |
2021-04-20 12:24 | elong | Assigned To | => elong |
2021-04-20 12:24 | elong | Status | new => resolved |
2021-04-20 12:24 | elong | Resolution | open => fixed |
2021-04-20 12:24 | elong | Fixed in Version | => 3.12.9 |
2021-05-07 13:10 | elong | Status | resolved => closed |
2021-05-07 13:10 | elong | Target Version | => 3.12.9 |